Practice / health system registration
Step 1 registers a practice or an entire health system. One System Manager signs the BAA for the top level; sites and staff are added later from Settings.
HIPAA & HITECH compliance
Before any protected health information (PHI) is transmitted through PCC Direct, federal law requires a written Business Associate Agreement between your organization (Covered Entity) and Patient Coverage Connect (Business Associate).
This registration process helps you meet that requirement by:
- Identifying your practice or health system and authorized System Manager
- Executing the HHS sample BAA provisions adapted for PCC Direct
- Documenting that PCC Direct will be used only from a workstation you control
- Providing an auditable record before we issue your workstation setup link
After you sign, PCC emails the executed agreement to both parties. Access to the referral system is granted separately once PCC staff approve your registration.
Practice BAA already on file
Your practice administrator has already signed the Business Associate Agreement with Patient Coverage Connect for your organization. You are registering as a staff user under that agreement.
You will:
- Link to the practice using the same NPI/Tax ID your administrator used
- Attest that you will use PCC Direct only from a workstation under your organization’s control
- Receive a separate approval and one-time workstation setup link after PCC staff review
Do not submit patient information until your account is approved.
Step 1Practice or system
Step 2Sign the BAA
Step 3Approval email
Step 1 — Practice or health system
You can register here in any browser. After approval, open your setup link in Chrome, Edge, Brave, Opera, or DuckDuckGo on desktop — not Firefox or Safari.